Answer customers across phone, WhatsApp, Instagram, SMS, and web chat. Book appointments, send follow-ups, update your CRM, and close more business automatically.
Overview
One platform to build, deploy, and manage AI agents across every customer channel.
Global · always on
How teams compare
Scripted widgets
Rigid menus and pre-scripted flows
Intent-based IVAs
NLP intent maps that break on variation
CandexAI
LLMs + Live Floor orchestration
Unified platform
Orchestration, real-time monitoring, and enterprise-grade configurability — built for scale.
Unified inbox
WhatsApp, Instagram, Messenger, and voice transcripts land in a single inbox. Your team sees full context — the AI handles the first reply in under 3 seconds.
Order #4521 status?
Refund for facial?
Saturday slot open?
Call transcript · missed
Rahul Mehta
WhatsApp · Active now
Core engine
Calendly booking in chat, Shopify & WooCommerce live data, custom prompts, every major CRM, and 16+ native integrations — one CandexAI brain across WhatsApp, Instagram, voice, and web.
Active capability
Book demos on WhatsApp — real-time Calendly & Google Calendar availability.
Scheduling·Book in chat
<3s
First reply
94%
Automated
16+
Native apps
Platform
Bento-style product depth with the polish of a native app — workflows, voice, testing, and analytics built for CandexAI.
Drag-and-drop workflows connect triggers, AI replies, and CRM updates — no code required.
Steps
Trigger
AI reply
CRM update
Simulation tests catch edge cases before go-live — every request validated.
Resolution rate, CSAT, languages, and automation — live dashboards for your team.
Resolution rate
Avg CSAT
4.7
Top languages
94.2% automation
Platform depth
Calendly and Google Calendar booking inside chat. Live Shopify & WooCommerce order data. Every major CRM. Custom prompts for your exact brand voice — all native, no duct tape.
16+
Native integrations
OAuth connect in one click
5
Major CRMs
Plus built-in CandexAI CRM
∞
Custom prompts
Per agent, per channel
<3s
Chat + book
Qualify and schedule in one thread
Scheduling in chat
Customers ask for a demo on WhatsApp — your agent checks real-time availability, books on Calendly or Google Calendar, and sends confirmation without a single human click.
Checking Calendly availability…
Google Calendar sync · TZ: Asia/Kolkata
E-commerce native
Order status, cart recovery, product Q&A, and payment links pulled straight from your store. The chatbot knows your catalog — not a static FAQ dump.
Live order lookup
Order
#4521
Tracking
BLR-9281
Payment
Paid · Stripe
Channel
AI replied in 1.8s · 2:30 PM
CRM & pipeline
HubSpot, Salesforce, and more sync bi-directionally. Every chat and call logs as activity. Or run entirely on CandexAI's built-in CRM with deals, contacts, and pipeline.
New lead
Qualified
Booked
Your voice, your rules
Write system instructions once — tone, objection handling, compliance guardrails, and product talk tracks. Each agent gets its own prompt layer without touching code.
Sales Agent · system prompt
1 You are CandexAI's sales AI for Acme Retail.
2 Tone: warm, concise, never pushy. Always ask budget before pricing.
3 Book demos via Calendly when intent score > 70.
4 Escalate enterprise deals (>50 seats) to human@acme.com.
5 Never discount below 15% without manager approval.
Built-in, not bolted on
WhatsApp, Instagram, Gmail, commerce, CRM, and calendars connect inside CandexAI. One OAuth flow, one data pipe — not five Zapier zaps praying they don't break.
One OAuth · real-time webhooks · no middleware tax
One chatbot brain
One configured agent answers on WhatsApp, Instagram, Facebook Messenger, web widget, and Gmail. Same custom prompt, same CRM context, same Calendly booking — every channel.
Channels
Same agent · same context
Custom prompt + CRM + Calendly
Replied in 2.4s · voice handoff ready
Global by default
CandexAI voice agents speak your customers' language — natively. Route calls across timezones, switch accents on the fly, and stay live around the clock, all from infrastructure you control.
Hear it in action
Live voice demo
Choose a use case, enter your details, and we'll call your phone so you can hear CandexAI voice in action — free, no sales call required.
Customer stories
From multi-location healthcare to high-volume retail — operators deploy CandexAI when every missed message costs revenue.
Meridian Health Group
Healthcare · 40 locations
“We rolled CandexAI across forty clinics in six weeks. Voice and WhatsApp now share one CRM thread — patient response time went from hours to under ninety seconds, without adding headcount.”
Northline Retail
Ecommerce · D2C
“Cart recovery used to mean manual WhatsApp follow-ups. CandexAI sends personalized Shopify links in under three seconds and books high-intent shoppers before they churn.”
Atlas Property Partners
Real estate · Multifamily
“Inbound leasing calls and Instagram DMs land in one inbox. Our agents qualify budget and move-in dates, then schedule tours — no coordinator on the phone all day.”
Vertex Finance
Financial services
“In regulated financial services, audit trails matter. CandexAI logs every voice and chat touchpoint, routes to humans with full context, and keeps us compliant at scale.”
Horizon Hospitality
Hotels & resorts
“Guests message from the lobby on WhatsApp; CandexAI confirms upgrades and spa slots in their language. It feels white-glove — not bot-first.”
Summit Legal Services
Legal · Professional services
“Intake calls at nine PM used to hit voicemail. Our voice agent captures case type, runs conflict checks, and books consults — partners review structured summaries each morning.”
Lumen Analytics
SaaS · B2B
“Trial signups used to sit in a shared inbox until Monday. CandexAI qualifies product fit on chat, triggers outbound voice for enterprise leads, and pushes everything to HubSpot before our reps log in.”
Illustrative customer stories for product demonstration. Names and companies are fictional.
Pricing
A 5-person team runs ~$17,950/mo. CandexAI starts at $0 on Spark — one agent, every channel.
Human team benchmark
~$17,950/mo
CandexAI from
$0/mo
Free
Free forever
50 voice minutes / month
Placeholder
Save ~₹16,51,400/mo vs a human team
₹1,199
/month
300 voice minutes / month
Everything in Spark, plus
Save ~₹16,50,200/mo vs a human team
₹3,199
/month
800 voice minutes / month
Everything in Starter, plus
Save ~₹16,48,200/mo vs a human team
₹5,899
/month
1,500 voice minutes / month
Everything in Pro, plus
Save ~₹16,45,500/mo vs a human team
₹16,499
/month
4,000 voice minutes / month
Everything in Prime, plus
Save ~₹16,34,900/mo vs a human team
₹30,299
/month
8,000 voice minutes / month
Everything in Grow, plus
Save ~₹16,21,100/mo vs a human team
Custom
/month
Custom voice minutes
Everything in Scale, plus
FAQ
Start building smarter conversations today.
