The Agent

The agent that does the work.

It runs in production, on your numbers, in your languages.

ONE INBOUND CALL · 0:00 TO 1:47 0:000:020:04 0:220:581:411:47 Picks upSays it's AIListens Looks it upBooksHands overWrites back first ringand offers a humanno script tree your knowledge baselive calendarif askedCRM + transcript SPEED Under a second to reply, every turn. < 1s A human on hold averages 90 seconds.

Channels

Inbound and outbound voice, WhatsApp, web chat, email follow-up. One agent, one context, every channel.

Languages

Hindi, English, and the mix of the two people actually speak on the phone. Plus Marathi, Bengali, Tamil, Telugu, Kannada, Malayalam, Gujarati, Punjabi and Odia. Your report always comes back in English, whatever the calls were in. The languages page →

It does the work

Qualifies, answers from your knowledge base, books, reminds, escalates to a human with the full transcript attached.

It connects

Your CRM, calendar, order system, ticketing. Read and write, both directions.

It's held to numbers

Sub-second response, human escalation whenever confidence drops or the caller asks, and a containment rate we agree in the contract rather than in the brochure.

One agent, not four bots.

Most vendors run an outbound dialler, or a chat bot, or both with nothing between them. Ours is one agent with one memory. The Instagram message, the phone call and the WhatsApp reply are the same person, in order, with the history attached.

Your team sees the whole story before they say a word.

One call is not a try.

Calling once reaches 43 people out of 100. Calling up to five times, at different hours, reaches 82. The gap is 39 people a human team never gets to.

PEOPLE REACHED OUT OF 100 4361727882 try 1try 2try 3try 4try 5 39 people one call never reaches

What it connects to.

Nothing gets replaced. The agent sits inside the stack you already run, reading and writing in both directions.

CandexAI AGENT + REPORT reads and writes, both ways TELEPHONY + your own CHANNELS WhatsApp · Instagram · more CRM HubSpot Salesforce Zoho COMMERCE Shopify Woo Razorpay CALENDAR Google Calendly live availability on the call DATA & ALERTS Sheets Slack webhooks for anything else Nothing gets replaced. Not listed? We build it in about a week.

Not listed? We build custom connections in about a week.

It writes back

Transcript, outcome, tags and next step land in your CRM after every conversation. Nothing lives only in our system.

Your CRM the record before the call The agent has the history, on the call The conversation what actually got said reads runs writes back: transcript · outcome · the reason · next step

The fastest way to judge it is to hear it. Play recorded calls from six industries, or get a live call on your own phone from the button below.