Receptionist Agent
Every message answered. Every intent routed.
The Receptionist greets every inbound message across all channels, tags intent, collects contact details, applies business-hours rules, and routes to Sales, Support, Calling, or a human inbox — so nothing sits unread and VIPs get priority treatment.
- Zero missed chats
- Smart routing
- Unified inbox
0
Missed chats
Every thread gets a first reply
<15s
Routing time
Intent to correct agent
Routing rules live in 24 hours. Full omnichannel in 48 hours.
Live test
Hear this agent on a real call
Enter your number and we'll place a live outbound call — same voice stack your customers hear in production.
“Hi, CandexAI Receptionist demo here. I route conversations to the right team in seconds. This outbound sample shows our greeting and routing script.”
Workflow
How it works
- 01
Greet & identify
Welcomes the contact, detects language, and checks CRM for existing customer or VIP status.
- 02
Tag intent
Classifies as sales, support, billing, general, or spam. Collects missing contact fields if needed.
- 03
Route instantly
Assigns to the right Agent or human queue with a one-line summary and priority flag.
In action
Sample conversation
Overview
What you get
- Intent detection & smart routing across all inboxes
- Business hours & after-hours auto-replies
- Contact capture, enrichment, and CRM logging
- Department assignment rules by keyword or tag
Included on all plans as your front door. No per-message routing fees.
Your agents
More agents
Ready to add Receptionist to your team?
One workspace, every channel — deploy in under 48 hours.