ProductVoice AICareersSchedule
VOICE AI

Conversational AI that
hears, understands, acts.

Enterprise voice agents trained on your domain — deployed entirely within your infrastructure. 99.2% accuracy. Under 300ms latency. Zero data leaving your network.

Voice Agent

Your CandexAI voice assistant

Talk to Sarah, our AI assistant. Tap the mic to start a voice conversation.

99.2%

Transcription accuracy

<300ms

End-to-end latency

12+

Languages supported

100%

Audio stays on-prem

What It Does

Not just speech-to-text.
End-to-end voice intelligence.

Real-Time Transcription

Sub-second speech-to-text with 99.2% accuracy across Hindi, English, and 12 regional languages. Domain-specific vocabulary trained in.

Contextual Understanding

The agent understands intent, not just words. It remembers the full conversation context and responds naturally — no scripted menus.

100% On-Premise

No audio ever leaves your infrastructure. Transcription, NLU, and response generation all run on your servers. Fully air-gap compatible.

< 300ms Response Latency

Enterprise-grade response speed. The agent speaks back within 300ms of the user finishing — conversation feels natural, not robotic.

12+ Languages

Multilingual from day one. Switch mid-conversation. Dialect and accent-aware models trained on real enterprise audio data.

Structured Output

Every conversation produces structured data — extracted fields, SOAP notes, form fills, or tickets — ready for downstream systems.

Industry Applications

Voice AI in the real world

Healthcare
Healthcare

Clinical Documentation at the Speed of Speech

Physicians speak naturally during patient consultations. The Voice AI transcribes, structures into SOAP notes, and files directly into the EMR — reducing documentation time by 70%.

70%

Doc time saved

99.2%

Transcription accuracy

18

Sites deployed

Read full case study →
Customer Service
Customer Service

AI-Powered Call Centre That Never Sleeps

Replace IVR trees with a conversational voice agent that understands customer intent, resolves queries end-to-end, and escalates intelligently — 24/7, across all languages.

94%

Auto-resolution rate

<300ms

Response latency

24/7

Always available

Read full case study →

Under the Hood

How the Voice AI pipeline works

01
01

Speech Capture

Audio is captured via browser mic, telephony API (Twilio/WebRTC), or direct hardware integration. Low-latency streaming begins immediately.

02
02

On-Prem Transcription

Our domain-fine-tuned ASR model converts audio to text in real-time. All processing happens within your infrastructure — zero cloud dependencies.

03
03

Intent & Context AI

A domain-expert NLU model interprets intent, extracts entities, and maintains full conversation context across multiple turns.

04
04

Structured Response

The agent generates a natural language response AND structured output (EMR note, CRM entry, ticket) simultaneously. Both delivered in under 300ms.

Technical Specifications

ASR ModelDomain fine-tuned Whisper / custom
Languages12+ (Hindi, English, Tamil, Telugu…)
Transcription accuracy99.2% on domain audio
End-to-end latency< 300ms
Audio inputWebRTC, Twilio, SIP, browser mic
DeploymentOn-prem, private cloud, air-gapped
Output formatsSOAP notes, JSON, plain text, form fill
IntegrationsEMR, CRM, ERP, ticketing via REST API

Deploy Voice AI

Ready to hear the difference?

Book a 30-minute demo and hear CandexAI Voice AI on a real enterprise use case from your industry — running entirely within a private environment.